My Virtual Doctor is a telehealth platform that gives you access to board-certified medical professionals via live video, chat, and phone. Our doctors are able to diagnose your symptoms, prescribe treatment, and electronically send prescriptions directly to your preferred pharmacy. Obtaining care from the comfort of your own home, at work, or on the go has never been easier or more convenient.
Medical assistance is available 24/7, 365 days of the year. Whether you're unable to wait for an in-person consultation with your primary care provider, prefer the convenience of online consults, or require a cost-effective alternative to urgent care and emergency room visits for non-emergency issues, one of our on-call doctors can help. Alternatively, you can schedule an appointment with your preferred provider.
My Virtual Doctor is available across the United States, so you can easily find a licensed physician in your area. Simply use the search functionality on our homepage or on your personalized patient dashboard.
As soon as you sign up for a free account, you can access your patient dashboard, fill in your details, and start browsing physician profiles and their available appointment times. When you find a healthcare provider who meets your needs, simply schedule an appointment for a time that suits you.
No. My Virtual Doctor is designed to accommodate the diagnosis and treatment of non-emergency medical conditions. In cases where symptoms are life threatening or require advanced medical attention, you should dial 911 or visit your nearest emergency room. Syncope (fainting), physical trauma, bleeding, chest pain, stroke symptoms, unstable vitals, and certain mental illnesses are just a few instances that require urgent care.
Just like an in-person visit, most virtual doctor visits last around 15 minutes. While you may be in a different location during a virtual consult, your provider will still be able to review your medical history, discuss your symptoms, perform certain tests, provide a diagnosis, recommend a treatment plan, and prescribe medications.
Fees differ from provider to provider, but most visits cost about the same as a copay for in-person visits. You can view applicable prices when viewing a physician's or specialist's profile.
The billing department of your provider's office will handle all invoicing. Many employer and health plans do cover telehealth, but you'll need to check with your provider before booking an appointment. If your telehealth consult is covered, your doctor's office will adjust the bill accordingly.
We accept most major credit cards and debit cards, including VISA, American express, MasterCard, and Discover.
Yes. Protecting your privacy is of the utmost importance to us. My Virtual Doctor's platform is HIPAA compliant and data encrypted to ensure the secure storage of your personal health information at all times. We employ stringent security policies and protocols so that you can use our platform with complete confidence and peace of mind.
No. Although we will launch an app in the future, our website and services are optimized for mobile so that you can consult with a doctor on a device that suits you.
You can email our friendly support staff at firstname.lastname@example.org. We endeavor to respond to all queries and concerns promptly.